MADE TO ORDER: All items are "Made to Order" items. This means that your jewelry is put into production after your order is placed. Production time is about 1-3 Business Days.
LOST, DAMAGED OR STOLEN PACKAGES: All packages are shipped through USPS. For help finding your lost or stolen packages, please contact your local USPS and provide them your tracking information which has been emailed to you. All packages are insured. We are not liable for lost or stolen packages once it has been labeled delivered on tracking. Please use the link https://www.usps.com/help/missing-mail.htm
USPS is currently experiencing delays due to Covid & the Holidays: After your order has shipped and tracking information is provided your package is now under the responsibility of USPS. I am not responsible for lost or damaged packages after they have been scanned in by USPS. If you need help locating your package please reach out to your local post office first and then reach out to me if you need further assistance.