MADE TO ORDER: All items are "Made to Order" items. This means that your jewelry is put into production after your order is placed. Production time is about 1-8 Business Days.
LOST, DAMAGED OR STOLEN PACKAGES: All packages are shipped through USPS. For help finding your lost or stolen packages, please contact your local USPS and provide them your tracking information which has been emailed to you. All packages are insured. We are not liable for lost or stolen packages once it has been labeled delivered on tracking. Please use the link https://www.usps.com/help/missing-mail.htm